Compatibility support
Send photos before you order
LED components often look similar while using different footprints, polarity, voltage, connectors, firmware, or optical bins. Send the information below so we can narrow down the correct option.
Clear photos
Front, back, labels, connectors, PCB markings, damaged area, and a wider project view.
Measurements
Package dimensions, module size, pixel pitch, connector spacing, cable length, and mounting details.
Technical details
Model, IC marking, voltage, current, scan type, controller, cabinet type, and fault symptoms.
Application
Indoor or outdoor, rental or fixed, country, local voltage, plug standard, quantity, and delivery deadline.
Compatibility guidance reduces risk but cannot replace physical testing when original specifications, samples, or complete markings are unavailable.